Knowledge Base

ID Requirements

  1. Do I have to provide LEO credentials to purchase an HR218 badge?
  2. How can I get you my credentials?
  3. Do "Family Badges" require law enforcement credentials?
  4. What badges do not require any identification?
  5. What badge orders require official identification?

Company Policies

  1. What is your Shipping Policy?
  2. What is your privacy policy?
  3. What are your websites terms and conditions
  4. Can I return my custom badge or leather?
  5. My order was cancelled, and I paid by Paypal, Will I get a refund?
  6. My order was cancelled, was my credit card charged?
  7. Refund Policy
  8. Does EPoliceSupply.Com share my information with others?

Badge Questions

  1. How do I care for my badge?
  2. How to Clean a Badge
  3. What is "Badge Back"?
  4. Font Types
  5. Attachments
  6. Smith & Warren Finishes
  7. Blackinton Finishes
  8. What is the difference between "In Stock", "Semi-Stock", "Catalog", and "Custom" Badges?
  9. Can our Agency get a custom Smith & Warren Center Seal?
  10. I need warranty work done on my Smith & Warren badge, what do I do?

Other Questions

  1. I love your Federal Officer Badge can I get one that says......
  2. We are a legitimate movie house, can you provide us badges for our production?
  3. Are there any other special circumstances you will sell LE badges to non LE?
  4. I need a "Quote" so I can get approval from my department what do I do?
  5. Do you make joke, halloween, and other "over the edge" badges?
  6. Can our department make "Custom Design Badges"?
  7. My father was a police officer, and we are putting a shadow box together, can I buy a badge from his department?
  8. My agency would like to buy products using a Purchase Order, how do we do that?