Knowledge Base

ID Requirements

  1. What badge orders require official identification?
  2. What badges do not require any identification?
  3. Do "Family Badges" require law enforcement credentials?
  4. Do I have to provide LEO credentials to purchase an HR218 badge?
  5. How can I get you my credentials?

Company Policies

  1. My order was cancelled, and I paid by Paypal, Will I get a refund?
  2. Refund Policy
  3. Does EPoliceSupply.Com share my information with others?
  4. What are your websites terms and conditions
  5. What is your privacy policy?
  6. What is your Shipping Policy?
  7. My order was cancelled, was my credit card charged?
  8. Can I return my custom badge or leather?

Badge Questions

  1. What is "Badge Back"?
  2. Attachments
  3. How to Clean a Badge
  4. Font Types
  5. How do I care for my badge?
  6. Smith & Warren Finishes
  7. Blackinton Finishes
  8. What is the difference between "In Stock", "Semi-Stock", "Catalog", and "Custom" Badges?
  9. Can our Agency get a custom Smith & Warren Center Seal?
  10. I need warranty work done on my Smith & Warren badge, what do I do?

Other Questions

  1. My father was a police officer, and we are putting a shadow box together, can I buy a badge from his department?
  2. Can our department make "Custom Design Badges"?
  3. I need a "Quote" so I can get approval from my department what do I do?
  4. Do you make joke, halloween, and other "over the edge" badges?
  5. We are a legitimate movie house, can you provide us badges for our production?
  6. My agency would like to buy products using a Purchase Order, how do we do that?
  7. I love your Federal Officer Badge can I get one that says......
  8. Are there any other special circumstances you will sell LE badges to non LE?